For assessment and/or repair of a laptop, take it to the walk up Help Desk at 322 Millennium Hall.
Back-up your data regularly; be sure to back-up files up before taking the laptop for repair.While your assigned laptop is being repaired, you will receive a loaner laptop to use. Loaners are subject to inspection and any damage incurred to the laptop during the period of the loan may be the responsibility of the student. If accessories are missing when the loaner laptop is returned to the university, the student will be charged for full replacement cost of each missing accessory.
If the computer is found to be damaged during inspection and repair by a University authorized repair technician, the University may charge the student a $50 fee for the first incident of damage and incrementally escalating $50 fee for each subsequent incident of damage. (Fifty for the first incident, $100 for second incident, $150 for third incident etc.) These amounts will be added to the student's University account.
The ASK5000 Help Desk supports UW-Stout owned and leased computers. Limited support for other systems may be provided at an hourly rate. This service is only available to faculty, staff and students.