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Questions AnswersHow do I submit a course request?

From the LTS Learn@UW-Stout homepage, click on course request form (http://www3.uwstout.edu/lit/lts/learn/request.cfm). This will bring you to the Learn@UW-Stout Course Request Form. Please enter your email address in the space provided.

Note:If you are a new user, you will be directed through a registration process. Then, you will be prompted for your course request. If you are a returning user, you will be directed immediately to the course request form.

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How do I request a change after my course has been set up, e.g., combine sections, change the end date, etc.

Once your course has been set up, please don't submit another course request when changes are required.  Email learn@uwstout.edu with the course name and the changes you wish to make.

How do I change my password?
If you want to change your Learn@UW-Stout (D2L) password, you will first need to requestto have your email password changed (as both systems use the same password). Once your email password has been changed, it will automatically be updated in Learn@UW-Stout (D2L).

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When I log in to Learn@UW-Stout, I can't see the courses that I'm enrolled in.

If you have 50 courses or less in Learn@ UW-Stout (D2L), you will see a header for each term. If the term header has a + to the left of the term name, you must click on the + to expand the term and see your courses.

If you have more than 50 courses, you will see a Search For textbox. Clicking the Search button will take you to the Search My Courses screen which will list the search results. If you didn't enter anything in the Search Fortextbox, you will see all of your past and current courses. You also be presented with a Show Search Options link which will allow you to limit you search in a number of ways. Also, once you enter a course, a link to the course will be added to your My Courseswidget under Last 10 Accessed Courses.

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What are the recommended browsers for Learn@UW-Stout?

Compatible browsers for Learn@UW include only those browsers which are claimed as supported by the current production version of the Learn@UW Course Management Software (D2L), as determined by the software vendor. Alternative browsers may or may not work properly with Learn@UW in certain cases, but there should be no expectation that they do.

Note: These are the minimum browser requirements needed for using Learn@UW.

OS Compatible Browsers Recommended Browser
Windows
  • Internet Explorer 6.0
  • Internet Explorer 7.0
  • Firefox 2.0
  • Internet Explorer 7.0
Mac OS X
  • Safari 1.3, 2.0
  • Firefox 2.0
  • Firefox 2.0

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What is the size limit of downloading files from Locker and Dropbox?

There is a limit of 20MB when downloading files from the Locker and Dropbox. Attempts to download files larger than 20MB will result in either a message reading that the file has no data or an Internal Error (Error 500). For the Dropbox, D2L suggests avoiding zipping files if the resulting zipped file is larger than 20MB. It is better to download individual files instead. If the file is larger than 20 MB, at this time there aren't any other options within D2L to download the file.

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What is the proper way to name files used in Learn@ UW-Stout?

You can name your files whatever you want, but make sure you are notusing any of the following illegalcharacters within your filenames: ` ~ ! @ # $ % ^ & *( ) + [ ] { } | \ : ; " ' < > , ? / (space).Files containing any of these illegalcharacters do notopen as expected. For example, a file with the name of do's_and_don'ts.pdfposted in the Content area will appear to be blank when a user opens it (even though the same file can be opened just fine within the Manage Files area). However, once this file is renamed without the apostrophes, users will be able to open it. This also holds true with files used in the Dropbox and Locker areas.

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Is there some way to restrict access to my courses so that students who are already registered for it cannot access it until the semester begins?

Learn@UW-Stout (D2L) course start dates are the same as listed in Datatel. Therefore, the students won't have access to the course until the official start date unless an instructor requests otherwise. To request a change for the student access dates, please email your course title, semester being taught and preferred dates to learn@uwstout.edu.

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